Frequently Asked Questions

How do I sign up?
Why can't I schedule a pick up?
How does this service work?
Will my clothes be mixed with other customers' clothes?
What laundry products do you use?
Do you offer dry cleaning?
What areas do you service?
How much for it cost?
Do you check pockets?
Do you read label instructions?
Can you do stain removal?
Do I need to sort my clothes?
Can you wash my comforter, sheets, sleeping bags?
What should I put my laundry in for pick up?
Where should I leave my laundry for pickup?
How will you communicate with me once I have signed up for service?
Can I cancel service at any time?
How do I cancel a pickup or my service?
What do I do if there's a problem with my order (extra or missing items)?